Support
Last updated: 13.09.2026
Write to us from the app or from this page. The page needs no account — just leave an email address or a number we can answer on.
Fastest: from the app
If you are signed in: menu → Help and complaints. The message is tied to your ride, goes to the taxi service that carried it out, and the answer arrives in the app. That is also where you report something left behind.
Without signing in
If you cannot sign in, do not have the app, or want to ask something before installing it — use the form on this page or write to help@svitaxi.rs. We answer on the contact you leave.
When we answer
On working days, no later than the working day after your message arrives.
Urgent, during a ride
This form is not for emergencies. During a ride the app has an SOS button. If a life or someone's safety is at stake, call straight away:
- Ambulance 194
- Police 192
- Single emergency number 112
Your account and data
How to delete your account, and what is kept — svitaxi.rs/brisanje-naloga. What we do with data — svitaxi.rs/privatnost.